Privacy Policy

Introduction

SVS IT CONSULTANTS LIMITED ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

This policy applies to information we collect on our website and in email, text, and other electronic communications between you and SVS IT CONSULTANTS LIMITED.

Company Information

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms on our website
• Request quotes or services
• Subscribe to our newsletters
• Contact us via email or phone
• Engage with us on social media platforms

This information may include:

• Name and contact information (email address, phone number)
• Company name and job title
• Business requirements and project details
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and browser information
• Pages visited and time spent on our website
• Referring website addresses
• Device and operating system information

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer service
• Process service requests and deliver IT consulting services
• Send you marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations
• Protect our rights and prevent fraud

Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

• Consent: When you provide explicit consent for marketing communications
• Contract: When processing is necessary for performing a contract with you
• Legitimate Interest: For business operations, fraud prevention, and website improvement
• Legal Obligation: When required by law

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our business
• Legal Requirements: When required by law or to protect our rights
• Business Transfer: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational measures to protect your personal information against:

• Unauthorized access or disclosure
• Accidental loss or destruction
• Alteration or misuse

However, please note that no method of transmission over the internet or electronic storage is 100% secure.

Your Rights Under GDPR

If you are located in the European Economic Area, you have the following rights:

• Right of Access: Request access to your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to processing of your data
• Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us at [email protected].

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our use of cookies, please see our Cookie Policy.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless:

• A longer retention period is required by law
• You have given consent for longer retention
• Retention is necessary for legitimate business interests

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us: